Privacy Policy
At Great Kilt Company, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we may collect, use, protect, and share information when you visit greatkiltcompany.com, place an order, create an account, or contact us.
Information We Collect
When you place an order, create an account, contact us, or voluntarily provide information through our website, we may collect details such as:
Your name
Email address
Telephone number
Billing address
Shipping address
Order details
Measurements and customization information for custom-made products
Information provided when contacting customer support
Payments are processed securely through Stripe. We do not intentionally store your complete credit or debit card details on our website.
We may also automatically receive certain technical information when you visit our website, such as your IP address, browser type, device information, operating system, and basic website activity. This information may help us maintain the security, functionality, and performance of our website.
How We Use Your Information
We may use your information to:
Process, customize, and fulfill your orders.
Arrange shipping and delivery.
Provide customer service and support.
Send order confirmations, shipping notifications, and important order updates.
Manage your customer account.
Respond to questions and enquiries.
Process payments securely through Stripe.
Prevent fraud, misuse, and unauthorized activity.
Maintain, operate, and improve our website and services.
Send information about products, promotions, or special offers where you have chosen to receive marketing communications.
You can unsubscribe from promotional emails at any time by following the unsubscribe instructions included in the email.
Sharing Your Information
Great Kilt Company does not sell, rent, or trade your personal information.
We may share information with trusted third-party service providers when necessary to operate our business and fulfill your order. These may include:
Payment processors such as Stripe
Shipping and courier companies
Website hosting and technical service providers
Other service providers required to operate our online store
We only provide information that is reasonably necessary for these services.
We may also disclose personal information when required by law, legal proceedings, government authorities, or when necessary to protect the rights, property, security, or safety of Great Kilt Company, our customers, or others.
Cookies
Our website may use essential cookies and similar technologies that are required for website functionality, shopping cart features, checkout, security, and certain user preferences.
Third-party services used on our website may also use cookies or similar technologies when necessary to provide their services.
You can control or disable cookies through your web browser settings. Please note that disabling essential cookies may affect certain features of our website, including shopping cart, checkout, account login, or other functionality.
For additional information, please refer to our Cookie Policy.
Data Security
We take reasonable measures to protect personal information against unauthorized access, alteration, loss, misuse, or disclosure.
Online payments are processed through secure payment infrastructure provided by Stripe.
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